Help Center
Getting Started with Vaulty
Learn how to set up and start using Vaulty, your private gallery with free online backup
How Does Google Drive Sync Work?
Understand how Vaulty uses Google Drive for free, automatic, private backup and syncing across devices.
Is Vaulty Safe?
Learn how Vaulty keeps your private photos and videos hidden, and where your files and backups are stored.
Restore Your Vault on a New Phone
Answer a few questions to find the right steps for getting your Vaulty files onto a new phone with Online Backup or a manual copy.
How to Add photos & videos to Vaulty
Learn how to add photos and videos to Vaulty
How to Use the Calculator or Stocks Disguise
Turn the Calculator or Stocks app disguise on or off, and open your vault from the disguise icon.
What Are The Permissions For?
Detailed explanation of all permissions required by Vaulty
Can Anyone Else See My Private Files?
Understanding how Vaulty protects your files from unauthorized access
Check if Vaulty Synced Your Files to Google Drive
Learn how to verify whether your hidden files are backed up in your Google Drive account.
Can I Access My Stuff From a Computer or iPhone?
Information about cross-platform access and device compatibility
What If I Forget My Password?
How to use your security question if you forget your Vaulty password
How Does Vaulty Work?
Understand how Vaulty hides your files, what it means for privacy, and why you are in control of backups and recovery.
Manually Back Up or Transfer Vaulty Files
Learn how to make a manual backup of your hidden files or move them to another device.
Restore Vaulty Files from Google Drive
What to do if vault files went missing after being deleted outside Vaulty, and how to let Vaulty restore them from your Google Drive backup.
How Do I Move My Vault Between Devices?
Guide to safely transfer your vault to a new device
How to Reset Vaulty Password
How to get back into your vault if you forget your password
Will a Storage Cleaner Delete My Vault?
Important information about storage cleaning apps and protecting your vault
Check Which Google Account Vaulty Backs Up To
See which Google account your Vaulty online backup uses, and what to do if only some of your vaults came back.
Vaulty Desktop App Coming Soon!
Vaulty is coming to Windows, macOS, and Linux. Join the waitlist to be notified.
Vaulty iOS App Coming Soon!
Vaulty is coming to iPhone. Join the waitlist to be notified.
What happened to Vaulty Stocks?
How to have the same great features of Vaulty Stocks