Restore Vaulty Files from Google Drive

This article covers vault files that went missing after being deleted outside Vaulty, for example with a file manager or your phone’s trash. If Online Backup had finished uploading those files, Vaulty can restore them from your Google Drive when it opens and syncs. These steps keep your backup safe while that happens.

🛟 Steps to Restore Safely

  1. Check your Google Drive Trash. If you see Vaulty files there, please don’t restore them, don’t empty your Google Drive Trash, and don’t uninstall Vaulty or clear its data. Contact us first, and we’ll help from there.
  2. Leave the Drive folder alone. Don’t delete, move, or rename anything in that folder, and don’t empty your Google Drive Trash.
  3. Get your phone ready. Free up storage space, connect to Wi-Fi, and plug in to charge.
  4. Check your backup account. Open Vaulty. From your main vault, go to Menu (≡) > Settings > Online Backup, check that Using <account> shows the account your backup is in, and tap Backup Status.
  5. Leave Vaulty open while it restores. Large videos can take a long time.
  6. Don’t interrupt the restore. Don’t uninstall Vaulty or switch backup accounts while it’s restoring.

⚠️ Please don’t copy .vdata files from Google Drive into Vaulty’s folder by hand. It can create duplicates and videos may not play.

If you are copying a whole vault folder from another phone, follow Manually Back Up or Transfer Vaulty Files.

❓ More Info

🛟 Need Help?

From your main vault, go to Menu (≡) > Settings > About and tap Email Us. Type your message and tap Send, and your email app opens with diagnostic logs attached. If you can’t open the app, email help@vaultyapp.com.