Learn How to Reset Vaulty Password
Here’s what you can do to regain access to your vault if you forget your password.
Use Password Reset
If you set a security question, use Recover Password, enter its answer, and follow the instructions on screen. Vaulty can disguise itself as another app, so the way you reach recovery depends on your login method.
Normal Password Screens
If you’re using the normal password screens and haven’t enabled the secret door feature, you can tap Recover Password and then enter the correct answer to your security question.
Calculator Door
The calculator door disguises Vaulty as a working calculator app. To log in, type your PIN, then press and hold the ”=” button. A normal tap on ”=” just calculates. A wrong PIN quietly clears the entry, with no error message. If fingerprint login is on, press and hold ”=” with an empty display. If you forgot your PIN, press and hold the display area to get your security question. If you never set one, the app says Password recovery isn’t set.
Stocks Door
Vaulty can also be disguised as a stocks look up app. To log in, type your password and tap Search, or press Enter. A wrong entry opens a stock quote in the browser, and the text you typed is never in the link. If fingerprint login is on, press and hold Search. If you forgot your password, press and hold the stocks icon to get your security question. If you never set one, the app says Password recovery isn’t set.
To turn the Calculator or Stocks disguise on or off, see How to Use the Calculator or Stocks Disguise.
Contact Us
If you’re unable to reset your password using the methods above or need additional help, contact support from inside the app if you can still open it: go to Menu > Settings > About and tap Email Us. Your message will include diagnostic logs that help us figure out what’s going on. If you can’t open the app, email us at help@vaultyapp.com.
IMPORTANT NOTES
- Vaulty is built for privacy and we do not have access to your content so we cannot recover anything for you.
- Content is only stored on your device by default. If you do not enable the online backup feature, your content will not be automatically synced between devices.
- For privacy reasons, Vaulty does not have an account that is registered with us. You can use it without us having any specific information about you. Consequently, there is no account to restore content with or unlock for you.