Vaulty Pro Subscriptions

Vaulty Pro is the paid subscription in the Android app. You may also see it called Premium. You buy it through Google Play, which shows the price and billing period before you pay. It renews automatically until you cancel it in Google Play. All subscription periods unlock the same Pro features.

Some plans start with a free trial for new subscribers. The trial length is shown before you subscribe. When the trial ends, your subscription starts automatically and you are charged for the first billing period unless you cancel in Google Play before the trial ends.

What is free?

You can hide and unhide photos and videos, use albums and slideshows, and use a main vault plus one extra vault without a subscription. Online Backup to your own Google Drive is also free. You need enough space in that Drive account for your backup.

What does Pro add?

Vaulty Pro removes ads and includes unlimited vaults, app disguises, biometric login on supported devices, screenshot protection, intruder photos (Mugshot), image editing, and control of the Trash timeout.

Older one-time purchases remove ads. Some also unlock unlimited vaults or image editing, but they don’t unlock every Pro feature. If you are unsure what yours includes, contact us before buying again.

I paid, but Vaulty still shows Free

  1. Update Vaulty through Google Play if an update is available.
  2. Open the Play Store, tap your profile picture, and select the Google account you used to pay. This can be different from the account you use for Online Backup.
  3. Fully close Vaulty and open it again. Vaulty checks Google Play when it opens or returns to the foreground, so give it a moment to update.
  4. If Pro is still unavailable, check Payments & subscriptions in the Play Store on the account you paid with. A pending payment does not unlock Pro.
  5. If the purchase is active and the features are still locked, contact support.

There is no Restore Purchase button in this Android version. Do not buy another plan to try to restore an existing purchase.

For help changing the Play Store account, see Google’s account instructions.

Manage or cancel a subscription

Open your Google Play subscriptions. If Vaulty recognizes your active subscription, you can also open Menu > Settings > About, tap the Vaulty Pro row labeled Manage subscription, then tap Manage Subscription at the bottom of the benefits screen.

Select Vaulty, choose Cancel subscription, and follow Google’s confirmation steps. Make sure you are using the Google account that paid for it.

Uninstalling Vaulty does not cancel a subscription. After you cancel, you keep Pro until the end of the period you already paid for, and you won’t be charged again. See Google’s subscription instructions for the current steps and terms.

Billing questions

If you have a question about a charge or a refund, contact us. Google Play processes all payments and refunds. Include a description of the problem, not private photos or videos.

In Vaulty, go to Menu > Settings > About and tap Email Us. If you cannot open the app, email help@vaultyapp.com.