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Troubleshooting

KitKat SD Card Permissions

In Android 4.4 KitKat and up, Google made changes to improve security that disabled non-system apps from using the SD card. In other words, unless the app came built into your device, it can’t make full use of the SD card. This unfortunately means that Vaulty can no longer be stored on the SD card of your device if you’re running KitKat unless you a subscribed to online backup or if your device has been modified to enable access. SD card support was a feature we worked really hard to get right and we’re sorry that we can’t provide it as seamlessly as we’d like to anymore. We tried every way we could to get around it. If this functionality becomes available in the future, we’ll add it again. We appreciate your understanding.

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